Privacy Policy

Who this is, and how to reach a person

Orland Park Dumpster Rental Co (“we”, “us”, “our”) runs the website at orlandparkdumpsterrental.com and rents roll-off containers out of the yard at 11601 183rd Pl, Orland Park, IL 60467. The telephone is (708) 928-8633. The mailbox, which carries invoices and account paperwork rather than bookings, is info@orlandparkdumpsterrental.com. Revised September 10, 2026.

This policy is written for one village that happens to sit in two counties, because that fact shapes the whole of it. The single most consequential thing anybody tells us on a call is a street address, and it is consequential because in Orland Park the address, rather than the town printed on the mail, decides whether Cook County or Will County is the government standing behind a job. So what follows is short and specific: what a telephone call actually causes us to write down, why the address is the item held longest, who else ever sees any of it, and how to have it corrected or removed.

Start here: the booking is a phone call

There is no quote form on this site, no booking screen, no mailing list to join and no account to open — so there is no password of yours for us to lose. Every job here starts when somebody dials (708) 928-8633 and a person picks the phone up.

One thing on these pages is not ours, and you should know about it. A chat widget supplied by a third party, Leads Magician, loads on every page. If you type into it, what you type goes to that supplier’s systems on their terms as well as reaching us, exactly as it would with any hosted chat tool. We did not build it and we do not control what it stores. If you would rather none of that happened, do not use it — ring the number instead, which is what we would prefer anyway, because a container cannot be sized properly in a chat box. Apart from that widget and the map described below, every page here is served whole from this site: no advertising network, no remarketing pixel, no cross-site profile being assembled.

That was a decision about sizing long before it was a decision about data. A container is sized out loud in about two minutes, and here the conversation has a second half no drop-down knows how to ask for. The Village of Orland Park runs across Cook and Will and across four townships, and our own gate on 11601 183rd Pl is on the Will side of it. For a box on a driveway that difference changes nothing. For a teardown it changes the permitting authority, the published fee schedule and the lead time before work can start. A form collects a town name, and the town name is the one field that settles none of it. What follows from that is the reason this page is unusually short: the website is not where a record of you begins. The record begins on the call, and there is very little of it.

The three things an Orland Park booking causes us to record

A job here rests on three pieces of information. The first of the three does more work in this village than it would anywhere with only one county in it.

• The service address — the address, not the mailing town. The Village of Orland Park is mostly in Cook County and partly in Will, across four townships, and our own yard at 11601 183rd Pl is on the Will side, in Frankfort Township. The address is what tells us whether a demolition on your job brings Cook County in as a permitting authority of its own on (312) 603-8200, or whether it sits in Will County, where those Cook ordinances do not reach and where we could not establish what applies instead. It is also what tells us whether the Village’s own container rules apply at all, since they are the Village of Orland Park’s and nobody else’s — the Village is on 708-403-6100. Without it, the question you rang to ask has no answer.
• What is going into the box. A line or two is plenty: cabinets and drywall out of a kitchen, a single-layer tear-off, slab and apron concrete, thirty years of a basement. It is written down because it fixes both the size and the weight, and because the contents of a load decide which permitted facility may lawfully take it. It is also the moment we catch, while the box is still on the yard, the materials that never ride with us at all: landscape waste, which 415 ILCS 5/22.22 forbids being put into a container bound for a landfill unless the container is biodegradable; tires and used oil, under 415 ILCS 5/55 and 415 ILCS 5/21.6; liquids of any description; and asbestos, in any quantity, from any building.
• Notes on the spot itself. Where the container is to stand and what that ground is up to: concrete or asphalt, an approach that softens after a wet week on clay, a low limb or a service drop over the run in, flatwork poured last month, and how much room there is against the Village’s five-foot lot-line setback. Those notes travel with the job because a swap on day nine is a second driver reading what the first one wrote about a placement that only just cleared five feet.

With those three go the plain minimum any invoice needs: a name, a telephone number, an email address where one is offered, and whatever the bill is to be raised against. There is no fourth category and no discreet one underneath. Nobody here asks what a household earns, who lives in it, when it stands empty, what the project is worth or which other trades are on it. None of that sizes a box, and a call that drifts toward it is a call about the wrong thing.

What the website itself notices

Loading a page here is an ordinary web request and it leaves the ordinary trace behind. Whoever hosts the site, plus any analytics running on it, may record an IP address, a browser and a device, the page you arrived from and the pages you opened. All of that is read as a total rather than as a person: whether the page explaining the Village’s four container rules is being found at all; whether anybody reaches the spring clean-up guide before the first week of April; whether the Cook-or-Will teardown guide gets opened on the days when that question is coming up on the telephone. Those are questions about which pages earn their place, and they are answerable without knowing who read anything.

One element on one page steps outside this site. The contact page carries an embedded Google map of the yard, because a driver bringing a trailer down 11601 183rd Pl is better served by seeing the approach than by being told about it, and loading that map means your browser is talking to Google on Google’s terms rather than on ours. Everything else, on every other page, is served whole from here. Nothing on this site is knowingly collected from a child, and there is nothing on it for a child to fill in.

What any of it is used for

• Naming a container size, putting one flat figure against it with the disposal inside, and putting the drop and the pull on the board
• Working out which of five governments your job answers to, and putting the right number in front of you — the Village on 708-403-6100, Cook County’s Department of Environment and Sustainability on (312) 603-8200, Will County, the Road District of Orland Township on (708) 403-5148, or JULIE on 811
• Reaching you about a delivery window, a swap, a gate nobody could get through, or an account
• Raising an invoice and settling it
• Keeping the records tax, insurance and disposal oblige us to keep. Suburban Cook County collects quarterly tonnage reports from haulers broken out by municipality; that is a description of the county’s system and not a statement about this company’s standing under it in either direction, and what it means here is simply that the place a load came from is part of what a disposal record is made of. That is a large part of why a service address outlives the rental it came from
• Working out which of the thirteen guides written for this village are being read and which are not

None of it is sold, rented, traded or handed to another company to market at you. No name and no address goes to another hauler. And where the honest answer to a question is a public desk rather than us, you are given the number and you make the call — we do not offer to make it on your behalf, because doing that would mean handing your address to somebody else and telling you about it afterwards.

Cookies

Cookies and similar storage may be used for the few things this site has to remember between one click and the next, and for anonymous counting. There is no advertising network embedded here, no remarketing pixel following you off the site, and nothing being assembled into a profile that could be sold or matched against one bought somewhere else. Refusing them, or clearing the ones already set, is done from your own browser’s settings and costs you nothing at all here: there is no login to stay signed into and no basket to keep. The one element that may stop behaving is the embedded map on the contact page.

Everybody else who ever touches it

Four sorts of provider, and the list has stayed four: whoever hosts the site, an analytics provider, Google for the single embedded map, and the accounting and card-processing services an invoice runs through. Each may use what it holds only to do that job for us. The map is the one piece of this site published by somebody else, and while it is on your screen it sits under that provider’s policy rather than under this one. There is no data broker on the list, no lead exchange, and no arrangement anywhere under which an enquiry made to this yard is passed on to a company you never rang.

How long it is kept

A job record is held while the account is live, and afterwards for as long as tax, insurance and disposal record-keeping oblige us to hold it — which is measured in years rather than months. Site analytics survives only as totals. The notes that were useful for exactly one morning go when the job closes: a gate code, the neighbor’s truck that parks across the apron, which side of the drive the sump discharge crosses. They are worth nothing to anybody afterwards and are a nuisance to keep.

Asking us to change it or be rid of it

Ring (708) 928-8633 and ask what is held against your name and you will be read it. Ask for a correction and it is corrected on the call. Ask for deletion and everything we are not obliged to retain goes. Ask not to be contacted again and the number comes off the board. Writing to info@orlandparkdumpsterrental.com works equally well and leaves you holding a copy of the request. This is a yard with one telephone number on it, so the person who answers is usually the person who took the original booking, which makes all of that quicker than it sounds.

Keeping it safe

Holding very little is the protection we actually rely on, and a business booked entirely by telephone holds very little. What exists sits with the people who put trucks on the board and raise the invoices, and nowhere else. Card details are not stored on our own systems. Nobody can honestly promise that a system cannot fail, so here is the promise that is worth something instead: if anything ever happened to what we hold, you would hear it from us rather than find it out somewhere else.

Changes to this page

When this page changes in any material way, the revision date at the top changes with it, and using the site after that is acceptance of the version then published. If a sentence here is unclear, the number printed at the top of every page on this site reaches somebody who can talk it through: (708) 928-8633. There is no other channel into this business, which is the whole point of the page.